Contact Information: State Ombudsman

There are more than 800 state and local ombudsman throughout the U.S. Almost all state ombudsman are housed in state agencies on aging. Their mission is to protect the health, safety, welfare, and rights of the elderly in nursing homes. The local ombudsman can provide assistance with useful advice on finding a good nursing home, assisting with admissions, investigating complaints, quality of care issues, financial information, Medicaid eligibility, resident's rights, Social Security information, estate problems, and / or alternative care options. Below is a list of state ombudsmen, who can put you in touch with the ombudsman serving your area. If any of the below addresses or phone numbers have changed or are incorrect, please e-mail us with the correct information so we can update this page for other users. Thank you!

 
         
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming

District of Columbia
Puerto Rico
Guam

  Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana

 
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
 
Alabama
Virginia Moore-Bell  
State LTC Ombudsman  
AL Dept. of Senior Services  
770 Washington Avenue  
RSA Plaza, Suite 470  
Montgomery, AL 36130  
Tel: (334)242-5743  
Fax: (334)242-5594  
http://www.ageline.net
 
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Alaska
Ron Cowan  
State LTC Ombudsman  
Office of the State LTC Ombudsman  
AK Mental Health Trust Auth.  
550 West 7th Avenue  
Suite 1830  
Anchorage, AK 99501  
Tel: (907)334-4480  
Fax: (907)334-4486  
 
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Arizona
Robert Nixon  
State LTC Ombudsman  
AZ Aging & Adult Administration  
1789 West Jefferson 2SW 950A  
Phoenix, AZ 85007  
Tel: (602)542-6454  
Fax: (602)542-6575  
http://www.de.state.az.us/aaa/programs/ombudsman/default.asp

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Arkansas
Kathie Gately  
State LTC Ombudsman  
State LTC Ombudsman  
AR Division of Aging & Adult Services  
P.O.B. 1437  
Slot 1412  
Little Rock, AR 72203  
Tel: (501)682-8952  
Fax: 501-682-8155  
 
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California
Joe Rodrigues  
State LTC Ombudsman  
CA Department on Aging  
1600 K Street  
Sacramento, CA 95814  
Tel: (916)323-6681  
Fax: (916)323-7299  
http://www.aging.ca.gov/
 
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Colorado
Pat Tunnell  
State LTC Ombudsman  
The Legal Center  
455 Sherman Street  
Suite 130  
Denver, CO 80203  
Tel: (800)288-1376  
Fax: (303)722-0720  
http://www.thelegalcenter.org/services_older.html
 
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Connecticut
Teresa Cusano  
State LTC Ombudsman  
Office of the State LTC  Ombudsman  
CT Department of Social Services  
25 Sigourney Street  
12th Floor  
Hartford, CT 06106-5033  
Tel: (860)424-5200  
Fax: (860)424-4808  
http://www.ltcop.state.ct.us/
 
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Delaware
Tim Hoyle  
State LTC Ombudsman  
Division of Services for Aging & Adults  
1901 North Dupont Highway  
Main Admin. Bldg. Annex  
New Castle, DE 19720  
Tel: (302)255-9390  
Fax: (302)255-4445  
http://www.dsaapd.com/ltcop.html
 
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District of Columbia
Gerald Kasunic  
State LTC Ombudsman  
Legal Counsel for the Elderly  
601 E Street, N.W.  
A4-540  
Washington, DC 20049  
Tel: (202)434-2140  
Fax: (202)434-6595  
http://www.aarp.org/Articles/a2003-05-08-lce_longtermcare.htm
 
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Florida
Brian Lee  
State LTC Ombudsman  
Department of Elder Affairs  
Florida State LTC Ombudsman Council  
4040 Esplanade Way  
Tallahassee, FL 32399  
Tel: (888)831-0404  
Fax: (850)414-2377  
http://www.myflorida.com/ombudsman
 
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Georgia
Becky Kurtz  
State LTC Ombudsman  
Office of the State LTCO  
2 Peachtree Street, NW  
9th Floor  
Atlanta, GA 30303-3142  
Tel: (888)454-5826  
Fax: (404)463-8384  
http://www.georgiaombudsman.org/about_program.asp
 
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Guam
Lori Naputi  
State LTC Ombudsman  
GLSC Disability Law Center  
113 Bradley Place  
Hagatna, GU 96910  
Tel: (671)922-4571  
Fax: (671)477-4270  
 
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Hawaii
John McDermott  
State LTC Ombudsman  
Executive Office on Aging  
250 South Hotel Street  
Suite 406  
Honolulu, HI 96813-2831